Last updated: 30/04/2025
This Privacy Policy describes how LUCKY OWNERS LLP (« we », « us » or « our »), a limited liability partnership registered in England and Wales under number OC445353, with its registered office at 35 Firs Avenue, London, United Kingdom, N11 3NE, collects, uses, and protects your personal information when you use our website https://www.luckyowners.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
We may collect and process the following types of personal information:
– Name
– Date of birth
– Email address
– Postal address
– Payment details (processed securely via Stripe or PayPal)
– IP address
– Nationality and proof of eligibility (if required)
We use the information we collect for the following purposes:
– To process your competition entries
– To confirm your eligibility and identity
– To contact you regarding your entry or winnings
– To manage our website and services
– To comply with legal and regulatory obligations
We do not sell your personal data. Your data may be shared only with:
– Trusted third-party service providers (e.g. payment processors)
– Legal authorities where required by law
– Our legal and financial advisors for compliance purposes
Your data is stored securely on UK-based or GDPR-compliant servers. We take all reasonable steps to protect your information, including encryption and restricted access.
We use cookies to enhance your experience and analyse our site traffic. You can control cookie preferences through your browser settings.
You have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate information
– Request deletion of your data (subject to legal obligations)
– Object to or restrict certain processing of your data
– Withdraw consent at any time
To exercise these rights, please contact us at [support@luckyowners.com].
We retain your data only for as long as necessary for the purposes outlined above or as required by law.
As our competitions involve the purchase of entries for prize draws, and due to their nature as games of chance, all ticket purchases are non-refundable once the transaction is completed, except in the event of:
– Cancellation of the competition by LUCKY OWNERS;
– Technical error on our part that resulted in an invalid or duplicate transaction.
If a refund is issued under the above circumstances, it will be processed using the original payment method.
If you believe you are entitled to a refund or have any questions regarding your entry, please contact us at [support@luckyowners.com] with details of your request.
We reserve the right to update this policy at any time. Updates will be posted on our website and the « Last updated » date will be revised accordingly.
If you have any questions about this Privacy or Returns Policy, please contact us at:
LUCKY OWNERS LLP
35 Firs Avenue
London, United Kingdom, N11 3NE
Email: [support@luckyowners.com]
